Let’s revisit the three stores. But there is a slight difference this time.
There is no arrow from store A to B or C. The customers who reach A are fully retained or absorbed. This is an absorbing Markov chain. The transition matrix for the above situation is,
You may have guessed it already, but if you continue this chain to develop, the end-state distribution becomes,
A + 0.2B + 0.1 C = A
0 + 0.7B + 0.3 C = B
0 + 0.1B + 0.6 C = C
A + B + C = 1
A + 1.2B + 1.1 C = 1
0 - 0.3B + 0.3 C = 0
0 + 0.1B - 0.4 C = 0
Eventually, all customers end up in store A.